BackScratcherWorld.comô Limited Lifetime Warranty
Intelligent Technologies, Inc. ("ITI"), warrants its back scratchers against defects in materials and workmanship for as long as they are in use by the original purchaser. This warranty is limited to you, the original end user purchaser. Proof of original purchase may be required to obtain warranty service under the terms of this warranty.
This warranty shall not apply to defects or damage resulting from: normal wear of the scratching edge, accident, unauthorized modification, misuse, abuse or improper maintenance.
Your sole and exclusive remedy for a covered defect is repair or replacement of the defective product at ITIís sole option and expense, and ITI may use new or refurbished parts or products to do so. If ITI is unable to repair or replace a defective product, your alternative exclusive remedy shall be a refund of the original purchase price. The above is ITIís entire obligation to you under this warranty. IN NO EVENT SHALL ITI BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR LOSSES WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, INCLUDING LOSS OF USE OR PROFITS EVEN IF ITI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Obtaining Warranty Service
To obtain warranty service, products must be returned to the ITI factory, provided that prior authorization is obtained by calling the factory and requesting a return authorization. In the event repair is authorized, you shall prepay all charges for shipping the products to the factory and ITI shall pay all shipping charges for the return of the products to you.
Limitation of Warranty
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT. To the maximum extent permitted by applicable law, ITI SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Any implied warranty required by applicable law shall be limited in duration to the express warranty term. Some states do not allow disclaimers of implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Out of Warranty Service and Repair
If you are not the original purchaser of the product, ITI will repair or replace it for a flat fee of $10. Contact the factory for a return authorization. In the event repair is authorized, you shall prepay all charges for shipping the products to the factory with your repair payment and ITI shall pay all shipping charges for the return of the products to you. ITI may use new or refurbished parts or products to fulfill out of warranty repairs.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.